Reference

Privacy Policy for Your hokibos 999.com Account

We keep your personal information secure and separate from your gameplay. Every deposit you make through DANA, OVO, GoPay or QRIS is encrypted, and your account details stay…

Data encryption on all transactionsDANA, OVO, GoPay, QRIS payment securityClear contact paths for data requests
hokibos 999.com Privacy Policy for Your hokibos 999.com Account
GET IN TOUCH

Privacy Contact and Data Requests

You have the right to ask questions about your privacy or request corrections to your data. Our support team handles privacy requests through multiple channels so you can reach us in the way that suits you best. Response times depend on the complexity of your request, but we aim to reply within business days.

Team online

Email Support

Send data requests to our privacy inbox. Include your account email and the specific data you want to review or modify. We respond within five business days.

Live Chat

Open live chat during support hours (09:00–22:00 Indonesia time, seven days a week) to ask about your privacy settings or request account data export.

Account Settings

Log into your hokibos 999.com account and navigate to Settings > Privacy. View your linked payment methods, communication preferences, and cookie settings in one place.

DATA HANDLING STANDARDS

How We Protect Your Personal Information

Your account security starts the moment you create your password. We use industry-standard encryption (TLS 1.

Encryption and HTTPS

All pages handling passwords, payment details or withdrawal requests use TLS 1.2 or higher.

Cookies and Tracking

We use session cookies to keep you logged in and preference cookies to remember your language and theme choice.

Payment Data Storage

Payment method tokens are stored securely and separated from your personal profile.

Third-Party Sharing

We share data only with payment gateways, fraud-detection providers and where required by local regulation.

Account Access Control

Your account is protected by your password alone. Enable two-factor authentication through Settings > Security for an additional verification step…

Data Retention and Deletion

We retain your data for the lifetime of your account plus a regulatory hold period.

Frequently Asked Questions About Your Privacy

Below are answers to the questions we hear most often from account holders in Indonesia about how we handle their data and what rights they have.

Yes. Log into your account and go to Settings > Privacy to view your registered name, email, phone and linked payment methods. To request a full data export including your gameplay history and login logs, email our support team with your account email address. We provide this within 15 business days.

Payment tokens and transaction records are retained for up to seven years to comply with financial regulations and resolve disputes. Your actual DANA, OVO, GoPay or QRIS credentials are deleted after your withdrawal clears. You can request earlier deletion where local law permits.

We never sell or share your account data with marketers. We only share information with payment processors to handle your DANA, OVO, GoPay and QRIS deposits, and with fraud-detection services to keep your account safe. Regulatory authorities may receive data where required by law.

Closing your account does not immediately delete your data. We retain your account information for regulatory and dispute-settlement purposes. After seven years, we delete personal data unless local law requires longer retention. Request accelerated deletion by contacting our data privacy team.

Yes, we use cookies to maintain your session and remember your preferences. Functional cookies are necessary to keep you logged in; you can reject optional cookies through your browser settings without losing account access. Clearing cookies will log you out, and you'll need to enter your credentials again on next visit.

You can update your email, phone number and communication preferences directly in Settings > Account. For changes to your registered name or identity document details, contact our support team with proof of the correction. We process updates within three business days.

Passwords are hashed and salted using industry-standard algorithms; we never store or see them. Enable two-factor authentication in Settings > Security for login verification via SMS or email. If you suspect unauthorised access, change your password immediately and contact our support team at [email protected].